Hà Nội

Solo traveller

The hotel is perfectly located to explore Hanoi Old Quarter. Rooms are clean, spacious and nicely furnished. But I think that the real spark of this place is the staff! They are superlative! in particular Ciara, helped me to plan my trip to Vietnam. She helped to organize my tours to Sapa and Halong Bay. She arranged for me taxi transportations from and to the airport. She suggested me where to eat authentic local food. She has been always available for all my questions and needs. Her with the rest of the staff were just amazing!

Young couple

Just returned from Hanoi on holiday where I stayed 2 nights in Royal palace Hotel. The service was excellent, especially Jimmy who is very helpful and friendly. The hotel breakfast was a good mix of Vietnamese and Western food The room was clean and the bed comfortable Overall, I am a happy customer Located within a quiter part of the Old Quarter and surrounded with nearby minimart, food & beverage outlets and within walking distance to the lake and plenty shopping outlets that remain opened to late night

Family with young children

Stayed three nights in a suite. Rooms are big with window. Location is perfect in the middle of the old quarter within walking distance to all major sights in Hanoi. Hotel is spotless clean. Breakfast was great. Employees speak English very well for Vietnam and have a polite and very friendly attitude. Not stressful either as you find in many other places. If you need information or help to something, talk to Phuong at the reception. She is a great customer service and get things done. Highly recommended!

Group

The owner, Lum (sorry of if I haven’t spelt this right) couldn’t have been friendlier or more helpful. He upgraded us to a large room in a second hotel he’s just bought nearby. He made sure we had the best visit possible in Hanoi . I’ve never seen such a well equipped room - from dressing gowns to razors and food. The room was spacious and clean, and the location was fabulous , in the old quarters, everything walkable yet slightly away from the very touristy bit and near the night market. Perfect.

Family with young children

Possibly a little smaller and a little more expensive than other places in Vietnam but that's the price to stay in the Old Quarter of Hanoi, which is a much more big city experience. Make sure you plan to visit on the weekend to take advantage of the open street night market. The hotel staff were exceptionally friendly and accomodations were very clean. It was good reprieve from the hustle and bustle of the old quarter. I would likely book again if I were to stay in Hanoi.

Young couple

I’ve lived in Vietnam for almost 5 years and this was some of the best service I’ve had here. The hotel is brand new and the rooms are beautiful. The staff is amazing and genuinely care about the experience of the guests. It’s in a perfect location to explore the old quarter by foot and about 100 meters from Hoan Kiem lake. I can’t recommend this hotel enough. Truly a great experience and wonderful price for the value. If you come to Hanoi come stay at Hotel du LAC!

Group

Winter Hotel  is the perfect place to stay in Hanoi. Located in the Old Quarter but not in the backpacker district allows the best of both worlds: Nice quiet sleeping hours AND lots of amazing authentic restaurants within a 2 minute walk out the door. The breakfast every day is delicious. The staff is so friendly and helpful, they arranged motorbike rental and cabs for us whenever we needed! We will definitely stay here again when we come back to Hanoi

Young couple

We stayed at San Grand Hotel 2 nights and had a great time in Hanoi. We arrived in the morning, but early check-in was no problem for a little fee. Also leaving our backpacks and having a shower after check out was no problem. The staff was very courteous and asked if everything was all right. Complimentary tea time between 2-5pm in 10th floor with great view and good fruits and cakes, lovely! Varied breakfast and best location in Hanoi's old quarter.

Group

· Hanoi Skyline hotel is best hotel in Hanoi Old quarter. We have beautiful room decoration with large king bed and nice view. Hotel location is perfect close by to Hoan kiem lake, night market, walking streets and many restaurants or coffee shops nearby. Their staffs was polite, very friendly and they did to booked our Ha Long bay 2 days 1 night tour was super and great value. We will comeback to stay this hotel o our next trip in Hanoi city.

Solo traveller

Based in the old quarter of Hanoi it's in a really central position to explore Hanoi. The staff and management where very personable and helpful.. Tourism in Vietnam has been hit really hard by Covid and the hotel is getting back on its feet after being closed for a few years. They offer good honest accommodation, centrally based and I felt good value for money. I do after all come from England so any hotel outside of there is good value!

Solo traveller

Very helpful and kind staff. Nice and clean accommodations. The house keeping also specially made cute dragonfly bath towels and dog bath towels to welcome us. Complimentary hot tea, crackers and bananas were available in the lobby. It's a very sweet and nice treat at the start/end of the day. The hotel is located in the Old Quarter and has very convenient transportation. It is the best way to experience the vitality of Hanoi.

Young couple

The working staff was very friendly and kind, always with this typical Vietnamese smile, always willing to help you in every moment! Even if we stayed for very little time there, we definitely felt like home. They are also interested in always improving their facilities. The hotel's location is very central, meaning that you can readily reach old quarter by walking. Very nice choice for staying in Hanoi!

Young couple

This hotel is centrally located in the Old Quarter Area. Rooms are small but the it was very comfortable and efficiently decorated. Shower/tub were also great. And the staff, the best we've seen! We would definitely recommend this charming place to all our friends and family who plan on visiting Hanoi! As for us, we definitely plan on returning to Hanoi Lheritage!

Young couple

The personnel is amazing and very helpful, they speak English very well. We got many useful recommendations, Liliane helped us organize our stay in Hanoi and the next trips. We are very grateful! The location of the hotel is the best, close to everything however the street is calmer than others in old quarter. We could leave our luggage after check-out.

Solo traveller

Really loved staying at this hotel. Hands down the best place to stay in the old quarters area. On weekends, the streets around the hotel turns into bustling night market, an amazing experience to walk around. Mr. Thomas and Mr. Hoan at the reception were really friendly and helpful. I will surely come back to this place when I am back in Hanoi.

Young couple

Great central location in Hanoi Old Quarter close to shops and restaurants. Authentic Vietnam experience. the staff were friendly and super helpful. breakfast was in a sister hotel just round the corner and was excellent. loads of choice and freshly-prepared to order on top of a varied buffet. The room’s washer/dryer was a great facility.

Family with young children

The lady at the hotel helped us a lot. She arranged all the Iconic sightseeings around Hanoi. Made things a lot easier for us. The hotel is a great value for its price and given its at a wonderful location in Old Quarter. My very best wishes to her and her lovely little kid.

Young couple

The hotel is super cute and the position is excellent in the center of the old quarter. Vy, the girl who work at the reception and who followed us in our stay, is super kind, helped us a lot with organization and gave us advice to visit Hanoi in the best way.

Young couple

location is just perfect. probably the best one in old quarter. the room was a little outdated but clean and with window (we paid more the previous time in hanoi for an hotel without windows). i would suggest to stay here. great value for money

Young couple

Victor Metropolis Hotel & Rooftop bar is best boutique 4 stars hotel in Hanoi Old quarter that's wonderful location. Their staffs was super friendly - elegance. Our room was nice decoration, very clean. We're highly recommending *****