Khách sạn Elite Central Hà Nội

The staff here were so helpful & lovely ☺️ they made such an effort to make our stay comfortable! Great location & delicious breakfast, we came back 3 times as it was so convenient

I was in the 6th floor (no elevator, but I knew that before booking) and although the hotel is next to beer street, it was surprisingly quiet. The bed was a bit hard, but still okay. Most of the staff was really nice & helpful, especially David. On one day I had to leave pretty early for a tour before the official breakfast time and he was so nice and made me a delicious Pho anyway :) I would book again :)

Zalo and his team provided beyond what a 5 star hotel will give. The hotel entrance is situated in the most happening night alley. This hotel is like a light in that noisy alley by night or food street alley by day where the staff takes care of you well. Zalo will provide his Whatsapp number should you meet any issue while touring in Hanoi. If you need any shuttle, tour advice or package, he can arrange for u quickly. I came back to this hotel after 5 years and still very much surprised by the service level. Likes 1. The rooms are spacious despite the narrow staircase and hotel 2. The breakfast is all made up on order and unlimited. It is very homely when they serve you. 3. All speaks good English. They hired a staff with special needs. He speaks good English and is very dedicated to his work. It is an inclusive environment. This shows alot about the hotel. 4. Cost. It is very value for money. 5. Clean. Very clean. 6. Location. 7. High rating on booking.com 8. Room fragrance Dislikes 1. Rooms though properly maintained are showing signs of aging. It is good to have some minor renovation. 2. The kitchen can be renovated to a more spacious and appealing look like a open concept kitchen. Good for both staff and customers. Can be a highlight 3. Tv is of low quality signal. In this age and time, will be good to have better video quality.

Clean, good location, comfortable beds, nice bathroom Ceilings in our room were low, two of the boys could not stand up straight in the room

I returned to Elite Central Hotel Hanoi after booking a previous stay and ha long bay tour with them. Hosts David and Michael were exceptional and i cannot recommend this place enough. If I'm ever in Hanoi again, I will be back! Great location, clean and spacious rooms and exceptional service from staff! Nothing, great value for money

You will be warmly welcomed by the staff, especially Michael is the best host I ever had!

The kindness and enhousiasm of the staff makes it a great place to stay. Also, the room is nice, the bed is comfortable, and everything is very clean! Would recommend

The members of staff were so helpful , so polite and kind.

The staff were amazing! Setting up activities, advice on where to go (especially restaurants). Fantastic local in the heart of Old Quarter. Don’t try to use Bia Street as a thoroughfare after 8pm… too busy!

Excellent service from David throughout my whole stay.. really made the difference! Toilet would make noise 80% of whenever i flushed consistently until pressed flush again at least 5 minutes afterwards