Concon house

Overall, it was very good. I'd like to point out two things: the best smelling towels I've used at a hotel and most helpful staff, support is at the 5* chain level.

Our room exceeded our expectations, the bed was extremely comfortable, great lighting (not too bright) and the large rain shower was much appreciated. I have no idea how this place manages to be as quiet and tranquil as it is despite being in the middle of the old quarter. The room also had comfy slippers, though they only fit women (too small for men’s feet). Location couldn’t have been more perfect, staff were nice and watched over our luggage as we explored the city on our first day, elevator functioned great for our 7th floor room. Nothing, we loved everything about it!

The hotel is beautifully and cleverly designed: our room was small but very pleasant because of the good design and amazing view of the lake. The staff were attentive and we had breakfast in our room each morning (thank you!). Everything was clean and functioned well. Our entire experience within the hotel was excellent, above and beyond! This is no fault of the hotel, but the Old Quarter was not for us – it's extremely over-touristed with young hostel-party and adventure types, souvenir shops and massage parlors, beer restaurants serving hamburgers, etc. While the area has interesting architecture and history, it was almost impossible to engage with it. And though it's very central, because of the congestion (tourists & motorbikes & cars on tiny roads), what should have been easy 5-minute walks were almost always stressful 15-minute battles. Again, the hotel was pristine, but just to give other travelers a heads up about the experience of this location.

The location is perfect if you want to explore the old town by foot. The staff is really welcoming and here to help in a very natural way. If you want an espresso or if you want to know more about areas you can explore just ask them and they will happily assist (at least that's what thy did for me!) The lobby has a nice homey atmosphere and you have plenty of options for a cheap but tasty lunch or diner around. The room had no real window (just narrow glass panels with no view) and it was smaller than I thought but at this price point I can't complain all the more that I spent most of my time exploring the surroundings. My first night was quite noisy as it was saturday night and the streets where animated but the next one was a lot more quiet.

Tucked down a laneway, so very quiet, yet 2 minutes walk to be in the middle of the old town. Very new designer building. Room was quite large. Breakfast was great. Everything was good

Very cute and aesthetic hotel, perfect option for couples and any traveler

The location was simply a dream. We were there on the move. Simply top The hotel was very much in a side street

The room is spacious, very stylish, clean, comfortable and big bed. The staff is very friendly. The high rating is real. we like to stay again in the accomodation if we could go back to Hanoi again. Nothing

I loved my stay at Concon house. The location is great and I particularly enjoyed the design of the rooms. The staff were also very friendly and helpful. I would definitely stay again if I'm ever back in Hanoi.

Location, design of the rooms, friendliness of the staff is all great Nothing