Rita Cruise

We stayed in a Royal Suite and our room was stunningly beautiful, as was our views. We are so glad that we booked a suite, it made for a great reason to want to stay in our room and enjoy that and enjoy our own company. We used their on board day spa for a couples full body massage before bed and that was probably one of the most relaxing massages we had on our whole Vietnam trip - the ladies did an amazing job. The boat was beautifully appointed and sunset cocktails on the top deck was breathtakingly amazing! The staff were friendly, helpful and very courteous. The day time activities, particularly the kayaking was quite lovely. We also opted to swim off the back of the boat in the bay, as opposed to swimming in the pool. The quality of the boat, the staff, the service, the food and the suite is why I do rate this cruise - but I would be would be wary of the quality of other guests if I was to consider booking again. We were disappointed with the lack of diversity of the groups of people on board the boat - unfortunately, instead of families or couples, more than 50% of the guests for our trip was single Indian men - not sure whether that happens regularly or not, but it made for a somewhat unpleasant experience for us (and other guests on board who we also chatted with, they felt the same) as their presence was just so dominant. Unfortunately, a number of them acted terribly which did impact our cruise. Some had no manners or courtesy for anyone else, pushing to get on/off boats first, getting in first at the buffet - a few of them didn't utilise the serving utensils at the buffet (they used their hands) and the way some just stared at women, made me feel uncomfortable (thus we happily stayed in our suite at night time). Some appeared to used to pool for bathing instead of swimming. Some were loud and rude, some caused some issues at the day spa that night (which was across the hall from our room) looking for "extra services". At one point, I tried to use a female toilet in the dining area, only to find that there was several men in there changing clothes and I physically couldn't get in. The boat probably needs completely separate MENS and LADIES toilet facilities, not have them both in the same room, with a cubicle allocated for each. Would be better if they had a designated smoking area instead of people smoking wherever - the smoke was unpleasant at cocktail hour. Karaoke could be heard from all over the boat. There is a smaller boat that transfers you to Rita Cruise and that takes about 40mins - it was not overly comfortable. Also, flagging the fact that breakfast is served 6.45-7.30am (we decided to miss breakfast, it was just too early), but they did do an early lunch prior to departure at 9.40am, which made up for it at least.

The cruise has been amazing, we enjoyed every bit of it! The ship itself is beautiful and the staff is extremely kind and available, especially Jack and Hana. All the activities we did were super fun and we had the time to explore with the kayak different caves and the bay! The food was good, with not only Vietnamese food but different type and options! Nothing it was really great

Everything, the rooms were beautiful, really well maintained, the view was amazing, something people don’t talk about is where on Ha long bay you are, we were in such a nice area with very little boats around us! They have a SkyView bar which is beautiful for sunset, the pool is a great touch, the food for lunch is great and dinner was amazing! Some options if you don’t like seafood also! Staff couldn’t do enough for you and would love to shout out Jack the Barman who stayed up extra late for us Irish lot😂 and Elise the staff manager who was amazing with us the whole time! So many activities that you can do if you like, we choose to just enjoy the boat as our room was so nice! Breakfast at 7.30am for those who like a drink😂 but early lunch at 9.40am makes up for it so nothing really!

The cruise ship was beautiful, and the rooms were clean and well kept. The staff were very personable and made everyone feel welcome! The food was a slight let down, they were very good at catering to each person but it was mainly westernised food and wasn't as fresh as it could be.

The room and the boat were spacious. The food on the cruise was very good and the servers were kind and polite. The cruise manager Happy, the assistant Helen (Whatsapp) and the waiter Zack were really into making our experience as pleasant as possible. The pool was big and its size was what we expected. Loved the kayaking tour around the caves. The day trip to Cat Ba Island (Viet Hai village) was awesome and I recommend the cycling tour. The guide on the day trip was also very nice and helpful. The pool was dirty. The lunch on the day trip (with another boat) was tasteless and mediocre. Also, the sea is dirty and I understand it is not Rita Cruise's fault but swimming was a "no" for me.

Exception service standard. Miss Helen was always on standby even when I contacted her late at night. True dedication. NA

Amazing rooms, lovely staff and of course the most beautiful location. It all just felt very high quality and well done You have to get a small boat to the main boat which wasn’t super clear (or nice) so we were a bit concerned at the time…but then we saw how beautiful the main boat was and all the worry disappeared!

We loved everything about our Cruise. Helen who attends to the bookings was amazing. She communicated with us from the day we made the booking till we got back to our hotel in Hanoi. She arranged transportation to and from our hotel and thought off everything. I can highly recommend this cruise and hope to go back one day to spend more time in Halong Bay. We liked everything.

The service and staff was amazing. Especially Alice, the point of contact and Joe.l the head guide. They arranged wine in the room for my parents and accommodated any requests.

Great communication between the rite cruise staff. They kept me well informed and answered any questions I wanted answering before my arrival. They arranged transport straight from my hotel in hanoi City centre and arranged my return, which was hassle free. Staff were all very helpful, polite and willing to please. The room was clean and comfortable, with its on decking space that gave you a chance to look out on the views while enjoying a drink. Plenty of food served to keep you full. Cocktails with tastey. Overall great night away