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5 Star- From $195

Smarana Hanoi Heritage - Hotel and Retreats

Phường Dịch Vọng Hầu, Quận Cầu Giấy Số 5, Ngõ 82/1 Dịch Vọng Hậu, Cau Giay, Hanoi, Vietnam

Location and General Overview

Discover the epitome of luxury and world-class service at Smarana Hanoi Heritage - Hotel and Retreats. Nestled in Hanoi, this celestial retreat not only offers a Genius discount but also beckons with concierge services, non-smoking rooms, and an enchanting terrace. With the Vietnam Museum of Ethnology just a stone's throw away, this 5-star hotel is a beacon of sophistication.

Facilities and Services

The rooms at Smarana Hanoi Heritage envelop guests in an ambiance of refined comfort. From air conditioning to flat-screen TVs, safety deposit boxes to private bathrooms with indulgent amenities, each detail exudes opulence. The hotel boasts a well-stocked bar, ensuring that every moment is accompanied by the finest libations.

Indulge in a choice of à la carte, continental, or Asian breakfast options. My Dinh Stadium and Vincom Center Nguyen Chi Thanh are within reach, and the hotel offers a paid airport shuttle service for seamless travel.

Highlights from Guest Reviews

Guests shower accolades on Smarana Hanoi Heritage for its meticulous attention to detail. The staff's passion, the peaceful ambiance, and the thoughtful decor create an unparalleled experience. From the rooftop bar's panoramic views to the exceptional breakfast, every aspect earns praise. The hotel's dedication to sustainability initiatives also resonates with environmentally conscious travelers.

Sustainable Initiatives

Smarana Hanoi Heritage takes pride in its commitment to sustainability. From recycling bins to a ban on single-use plastics, water-efficient facilities, and energy-efficient lighting, the hotel treads lightly on the planet. Local sourcing, carbon footprint offsetting, and support for local artists showcase a holistic approach to responsible tourism.

In the heart of Hanoi, Smarana Hanoi Heritage - Hotel and Retreats weaves a tapestry of elegance and sustainability. With a dedication to guest comfort, a commitment to environmental responsibility, and a culinary experience that transcends, this hotel stands as a beacon of luxury and conscientious living.

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Room type
Guests
Presidential Suite
  • Bedroom : 1 extra-large double beds
King Suite with Balcony
  • Bedroom : 1 extra-large double beds
King Room

1 extra-large double beds

Deluxe King Room

1 extra-large double beds

9.70
100% verified reviewsvertified-icon
503 Reviews
Staff9.9
Services9.8
Clean9.9
Comfort9.9
Value9.7
Location8.9
Breakfast9.9
Free wifi9.7
Paid wifi10

FAQs about Smarana Hanoi Heritage - Hotel and Retreats

Location & nearby places

Phường Dịch Vọng Hầu, Quận Cầu Giấy Số 5, Ngõ 82/1 Dịch Vọng Hậu, Cau Giay, Hanoi, Vietnam

What's nearby

Thanh Tra Chính Phủ

600 m

Công Viên Cầu Giấy

700 m

Tiniworld, Hanoi

900 m

Tổng cục Hải Quan Việt Nam

950 m

Nhà Văn Hoá Phú Mỹ

1.1 km

Tha Thẩn

1.2 km

SVĐ Đại Học Sư Phạm

1.2 km

Keangnam Hanoi Landmark Tower

1.4 km

Công Viên Cầu Giấy

1.6 km

Công Viên Nhà Minh

1.6 km

Vietnam Museum of Ethnology

1.9 km

Thu Le Park

2.3 km

Ho Chi Minh Mausoleum

5 km

Hanoi Temple of Literature

5 km

Ba Dinh Square

5 km

Vietnam Fine Arts Museum

5 km

Restaurants & cafes

Restaurants

Cơm Văn Phòng Phương Thảo

20 m
Restaurants

Thịt Chó Kỳ Đồng

20 m
Restaurants

Cơ Sở 7 Bún Đậu

40 m
Cafe Bars

Twitterbeans Coffee

150 m
Cafe Bars

Cafe Huyền

200 m
Cafe Bars

The Coffee House

200 m

Public transport

Train

Ha Noi Railway station

6 km

Closest Airports

Noi Bai International Airport

20 km

Top attractions

Vietnamese Air Force Museum

6 km

Imperial Citadel

6 km

Imperial Citadel

6 km

Hanoi Old City Gate

7 km

* All distances are measured in straight lines. Actual travel distance may vary

Facilities - Smarana Hanoi Heritage - Hotel and Retreats

General

Room service
Non-smoking rooms
Airport shuttle
Ironing facilities
Lift
Soundproof rooms
Soundproofing
Hardwood or parquet floors
Wake-up service
Air conditioning

Activities

Fishing
Temporary art galleries
Themed dinner nights
Happy hour
Tour or class about local culture

Room Amenities

Socket near the bed

Bathroom

Shower
Hairdryer
Free toiletries
Toilet
Private bathroom
Slippers
Towels
Toilet paper

Media & Technology

TV
Telephone
Satellite channels
Cable channels
Flat-screen TV
Streaming service (like Netflix)

Food & Drink

Tea/Coffee maker
Minibar
Bar
Snack bar
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services

Kitchen

Refrigerator
Electric kettle
Kitchenware
Coffee machine

Outdoors

Terrace
Outdoor furniture

View

View
Sea view

Living Area

Desk
Seating Area

Parking

Parking

Bedroom

Wardrobe or closet
Linen

Accessibility

Upper floors accessible by elevator
Upper floors accessible by stairs only
Entire unit wheelchair accessible

Pool and wellness

Spa and wellness centre
Massage
Beauty Services
Facial treatments
Hair treatments
Body treatments
Body scrub
Body wrap
Spa facilities
Spa lounge/relaxation area

Reception services

Tour desk
Luggage storage
Invoice provided

Entertainment and family services

Evening entertainment

Cleaning services

Daily housekeeping

Business facilities

Meeting/banquet facilities

Safety & security

Safety deposit box
24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

House Rules of Smarana Hanoi Heritage - Hotel and Retreats

Check In

From 14:00

Check Out

Until 12:00

 
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type.Please enter the dates of your stay and check the conditions of your required room.
Age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Visa
Mastercard
JCB
Cash

Guest Reviews

9.7
Exceptional
503 Reviews
Stefan
Stefanvertified-icon
10 /10
Honestly the best place I have ever stayed at. It is sort of a concept hotel where every corner fits the narrative - from architecture to food. There is a lot of love for detail and you can feel the 'extra effort' that is being put into this place!
Quoc
Quocvertified-icon
10 /10
Staff were very lovely and helpful. Wonderfull experience and services.
Jan-marie
Jan-marievertified-icon
10 /10
Staff , rooms , sky bar Hard to fault this little gem
Jiangang
Jiangangvertified-icon
9 /10
Our room (King suite with balcony) is very nice. It has a kitchenette without cooking ware, but the extra sink is useful during high demand hours. Breakfast is excellent. After a few days in noisy old quarter, we got some much needed peaceful sleep here. Not many food choices in that area without taking a taxi. But Grab is very affordable in Hanoi and easy to get.
Saji
Sajivertified-icon
10 /10
Excellent decor, nice location away from the city centre, and the most helpful staff. The cocktails at the rooftop bar and great food at the restaurant are the icing on the cake. The massage at the spa was very good, better than what we get here in Australia. The staff arranged our trips to the palace and Halong Bay, and ensured that breakfast was packed for us when we had to leave early for the Ha long bay trip. I found that being located away from the Old Quarter was a blessing, as the latter is quite hectic and the noise levels are high. The windows could do with a little more soundproofing, especially in the mornings when local kids play volleyball in the square nearby. But that's not a show stopper at all, everything else this hotel offers far outweighs this.
Saji
Sajivertified-icon
10 /10
Nice decor, excellent staff and great food at the restaurant. The Vietnamese coffee is worth special mention. The staff arranged our trips to the Palace and Ha Long Bay, everything went smoothly and the communication and coordination was above par. The shuttle service to the CBD was handy. The rooftop bar offers great views, and the cocktails are good.
Shields
Shieldsvertified-icon
10 /10
The staff were fantastic, Andi in front of house was very very helpful and proactive, "Thomas" in the bar was very friendly and chatty when I was on my first day's alone. Scar was a very cool guy and very passionate about coffee. Use of the free shuttle limousine which was the best bus I've ever been in. I could book the trips with the hotel and the boat trip was superb ! I LOVED the decor and artwork in the hotel. The bed was the most comfortable of the trip. The location and the surrounding bars and cafes. This is not in the Smaranas control but its honestly the only criticism.
Tilly
Tillyvertified-icon
10 /10
Food was incredible. Breakfast was the best we have ever had in any hotel. Also, (paid for) lunch menu is extremely good value for money! The dinner menu is amazing, Waygu is very good quality, better than we had in the UK. Tea and coffee is exceptional, some of the best drinks we've had. Spa is the best we saw in Vietnam, and great massages. Rooftop cocktail bar is a sanctuary! Free shuttle bus is luxury VIP limo bus! Booking system for Spa could be available on line. We had to book through reception which meant times could change. Location is good if you want a relaxing time and away from Old Quarter, but not much to do or eat near hotel as it is a business district. We understand it is great for those who want to relax and be away from the chaos of Hanoi central, but do recommend the Shopping Mall close by (10 min walk), the Pizza Amalfi and Supermarkret is nearby. Much better to just eat at the hotel or use the free shuttle bus which is a very VIP limo bus.
Daniel
Danielvertified-icon
10 /10
The property is stunning. A bit out of the way of central Saigon but there is a daily shuttle which is extremely useful. I loved the rooms which were impeccable, but most of all the staff were superb. Hien was so helpful and really made every effort possible to make my trip so memorable. She helped me with booking travel and trips whist is Hanoi.
금영
금영vertified-icon
10 /10
The stay at this hotel has been a huge gift for both of us. From the check-in process to check-out, every staff has sincerely took care of us. We have experienced every facility the hotel had. SPA The staff were very gentle and caring of the treatment. They comforted us with kindness and warmful energy. Singing Ball session was even more impressive. BAR This rooftop bar also impressed us in the atmosphere but the bartender was super gentle as well. Listening to consumer's needs and leading the conversation into the happy vibes are also thankful for us. Overall experience has been wonderful, all the staffs were not only responsible, but very sincerly engaged with customers. Very special thanks to Andy. We will miss you very much. Too bad we could not stay any longer.