eliana-ruby-hotel-and-travel
eliana-ruby-hotel-and-travel
eliana-ruby-hotel-and-travel
+37 Photos
Hotels
hotel-star
3 Star- From $84

Eliana Ruby Hotel & Travel Hanoi

3 Yen Thai Street, Hoan Kiem, Hanoi, Vietnam

Location and General Overview

Located in the heart of Hanoi's Old Quarter, just a step from Hoan Kiem Lake, we proudly offer comfortable rooms with quiet spaces, computer and internet facilities, and free Wi-Fi. .

Facilities and Services

Eliana Ruby Hotel & Travel, only a 15-minute drive from Hanoi bus station and train station, and 35 minutes from Noi Bai airport. The room is spacious with wooden floors and a flat-screen cable TV, creating a cozy and convenient space.

The friendly staff at the tour desk are ready to assist you with sightseeing tours and currency exchange services. Postal services are also provided for a convenient customer experience.

Outstanding Guest Reviews

  • "Good hotel, everyone is very friendly and cheerful, breakfast is adequate and the room is also very clean."

  • "Extremely enthusiastic and cute staff, reasonable prices."

  • "Room is clean, lovely, cozy, receptionist is super nice 🤍."

  • "The owner and staff are extremely friendly and enthusiastic, the room is beautiful, clean, fully equipped, and the price is reasonable."

Sustainability Initiative

Hotel is committed to contributing to sustainability with initiatives such as:

  • Take advantage of recycling bins and recycling processes.

  • Use a reusable water bottle, completely eliminating the disposable plastic stirrer tube.

  • Do not use disposable plastic straws and disposable plastic water bottles.

  • Toilet and shower systems save water.

  • Choose not to clean the room daily and reuse towels.

  • Use 100% renewable electricity and reduce food consumption by using local food sources.

Restaurant

Restaurant #1 - Unique Cuisine

  • Serving American cuisine

  • Varied breakfast

  • Diet menu and vegetarian diet

Discover great flavors and exceptional culinary experiences at Eliana Ruby Hotel & Travel. Book now to experience an unforgettable trip in Hanoi, Vietnam.

Book Now, Rest Easy...
Room type
Guests
  • Bedroom : 1 large double beds
  • Bedroom : 2 large double beds

1 large double beds

2 single beds

  • Bedroom : 1 large double beds
  • Living room: 1 sofa beds
9.30
100% verified reviewsvertified-icon
1,728 Reviews
Staff9.8
Services9
Clean9.3
Comfort9.3
Value9.4
Location9.7
Breakfast8.7
Free wifi9.4
Paid wifi9.4

FAQs about Eliana Ruby Hotel & Travel

Location & nearby places

3 Yen Thai Street, Hoan Kiem, Hanoi, Vietnam

* All distances are measured in straight lines. Actual travel distance may vary

Facilities - Eliana Ruby Hotel & Travel

General

Room service
Wake up service/Alarm clock
Non-smoking rooms
Airport shuttle
Family rooms
Lift
Soundproof rooms
Soundproofing
Tile/marble floor
Hardwood or parquet floors

Activities

Fishing
Walking tours
Bike tours
Tour or class about local culture
Cooking class
Bicycle rental

Services

Currency exchange

Room Amenities

Socket near the bed

Bathroom

Shower
Hairdryer
Free toiletries
Toilet
Private bathroom
Slippers
Bidet
Towels
Toilet paper

Media & Technology

TV
Telephone
Satellite channels
Cable channels
Flat-screen TV

Food & Drink

Minibar
Vending machine (drinks)
Kid-friendly buffet
Fruits

Internet

Internet services

Kitchen

Refrigerator
Electric kettle

Outdoors

Terrace

View

View
Sea view

Living Area

Desk
Fireplace

Bedroom

Alarm clock
Wardrobe or closet
Linen

Accessibility

Upper floors accessible by elevator
Upper floors accessible by stairs only
Entire unit wheelchair accessible

Transport

Public transport tickets

Reception services

Express check-in/check-out
Tour desk
Luggage storage
Private check-in/check-out
Invoice provided

Entertainment and family services

Babysitting/child services
Child safety socket covers

Cleaning services

Daily housekeeping

Safety & security

Safety deposit box
24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

House Rules of Eliana Ruby Hotel & Travel

Guest Reviews

9.3
Superb
1728 Reviews
Catherine
Catherinevertified-icon
10 /10
The reception and welcome from Jessica was great she gave us some fab tips to help us in our stay and exploring the city.
Matteo
Matteovertified-icon
10 /10
The staff was very kind: Jessica and Kevin helped us with every request we had. The room was very clean and comfy.
Yuhwa
Yuhwavertified-icon
10 /10
The staffs are really very helpful you help you in every ways. Althougj we checked out in the morning, hotel gave us towels to take shower before our sapa ride. The toilet smells nice and clean. Recommend 5 star Nothing
Susie
Susievertified-icon
9 /10
Excellent and helpful staff.. Very comfortable beds.. My friend and I booked a family room so had a double bed each in a very spacious room. Fabulous location in the old quarter and good breakfasts too..
Nertos
Nertosvertified-icon
10 /10
Amazing breakfast, very clean, plenty of hot water on the shower, perfect location, very nice and helpful staff (specially mention to Anna). An accommodation to recommend.
William
Williamvertified-icon
8 /10
Generally the service was very good, the lady (unfortunately I forgot her name) was extremely attentive and friendly. Breakfast service was good. The room didn’t look like what I saw online, quite dated and the sound proof was bad. My parents weren’t able to sleep due to the constant noise from outside.
Nigel
Nigelvertified-icon
10 /10
It was in the old town, so you can walk around and enjoy the sites Nothing
Zuzanna
Zuzannavertified-icon
10 /10
Incredible helpful staff that helped us organise first few days in Vietnam, Jessica was extremely helpful. The hotel is a bit old, but kept really well.
Tom
Tomvertified-icon
9 /10
Really lovely and helpful staff who go out of their way to improve your stay - I had to check out midday before a 1am flight and they allowed me to leave bags and even take a shower in evening before the flight. Room was quiet and comfy, easy to get a good rest there. Location also good, down a side street so a little away from the main chaos! Room was a little more tired than the pictures, slightly broken curtain, old appliances. Not really a big deal for me personally as was clean and comfy.
Jana
Janavertified-icon
9 /10
Amazing staff, great location and good breakfast. I would stay again.