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3 Star- From $54

The West Hotel & Spa Hanoi

23 Hàng Đào, Hoan Kiem, Hanoi, Vietnam

The West Hotel & Spa, nestled in the heart of Hanoi, offers a delightful blend of comfort and convenience. Located just 600 meters away from the iconic Hanoi Old City Gate, this trendy 3-star hotel is the perfect choice for travellers seeking a memorable stay.

With its concierge services, allergy-free rooms, and charming terrace, The West Hotel & Spa ensures that guests have everything they need for a pleasant stay. Plus, the hotel offers free WiFi throughout the property, so you can stay connected with ease. Indulge your taste buds at the on-site restaurant, serving delectable dishes that are sure to delight.

As you step into your well-appointed room, you'll be greeted by a range of amenities designed to enhance your comfort. Enjoy the cool comfort of air conditioning as you relax in front of the flat-screen TV, which offers satellite channels for your entertainment. Quench your thirst with a refreshing beverage from the in-room fridge or make yourself a cup of tea with the provided kettle. The private bathroom features a convenient shower, along with complimentary toiletries and a hairdryer. And if you're lucky, you might even be treated to a stunning city view from your room.

At The West Hotel & Spa, every detail has been carefully considered to ensure a memorable experience. From the cosy bed linen to the plush towels, you'll find that no comfort has been overlooked. The hotel's 24-hour front desk, tour desk, and currency exchange services are also at your disposal, should you need any assistance during your stay.

When it comes to exploring the city, The West Hotel & Spa boasts a prime location. Within walking distance, you'll find popular attractions such as the Thang Long Water Puppet Theater, Hoan Kiem Lake, and the magnificent St. Joseph Cathedral. For those arriving by air, the Noi Bai International Airport is conveniently situated just 24 kilometres away, with the hotel offering a paid airport shuttle service.

Whether you're in Hanoi for business or pleasure, The West Hotel & Spa is the perfect choice. With its trendy ambience, professional service, and convenient location, it promises an unforgettable stay that will leave you wanting to return again and again.

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Room type
Guests

1 large double beds

1 large double beds

1 single beds & 1 large double beds

  • Bedroom : 1 large double beds

1 large double beds

2 single beds

2 large double beds

9.00
100% verified reviewsvertified-icon
1,331 Reviews
Staff9.6
Services8.9
Clean9.2
Comfort9.2
Value9.2
Location9.7
Breakfast8.1
Free wifi9.4
Paid wifi8.7

FAQs about The West Hotel & Spa

Location & nearby places

23 Hàng Đào, Hoan Kiem, Hanoi, Vietnam

* All distances are measured in straight lines. Actual travel distance may vary

Facilities - The West Hotel & Spa

General

Room service
Wake up service/Alarm clock
Non-smoking rooms
Airport shuttle
Ironing facilities
Family rooms
Lift
Soundproof rooms
Soundproofing
Tile/marble floor

Activities

Walking tours
Bike tours
Tour or class about local culture
Cooking class
Live music/performance
Bicycle rental

Services

Currency exchange

Room Amenities

Clothes rack
Socket near the bed

Bathroom

Shower
Hairdryer
Free toiletries
Toilet
Private bathroom
Slippers
Bath or shower
Bidet
Towels
Toilet paper

Media & Technology

TV
Telephone
Satellite channels
Cable channels
Flat-screen TV

Food & Drink

Minibar
Snack bar
Wine/champagne
Fruits

Internet

Internet services

Kitchen

Refrigerator
Electric kettle

Outdoors

Terrace

View

Sea view

Living Area

Desk
Seating Area

Bedroom

Wardrobe or closet
Linen

Accessibility

Upper floors accessible by elevator
Wheelchair accessible
Higher level toilet
Lower bathroom sink

Pool and wellness

Spa and wellness centre
Massage
Beauty Services
Facial treatments
Waxing services
Body treatments
Body scrub
Body wrap
Spa facilities
Spa lounge/relaxation area

Transport

Public transport tickets

Reception services

Express check-in/check-out
Tour desk
Luggage storage
Private check-in/check-out
Invoice provided

Cleaning services

Daily housekeeping

Safety & security

24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

House Rules of The West Hotel & Spa

Guest Reviews

9
Superb
1331 Reviews
Jose
Josevertified-icon
9 /10
Located in the center of the old quater, it’s easy to walk considering it’s a busy city. The staff was amazing, very helpful and talkative. We really enjoyed our stay here.
Mutsumi
Mutsumivertified-icon
10 /10
The location is great, convenient to anywhere. The breakfast tastes good too. What moved me most of all was their staffs' hospitality. They were not only friendly but being professionally mindful. I've never received such services even in my home country! Next time I go to Hanoi, I would definitely stay at the hotel again and if they were not available, I would rethink my travel schedule. Strongly recommend. The hotel locates in front of a street where weekend night market takes place. If you sleep early and are sensitive to sound, you might want to bring earplugs with you.
Alex
Alexvertified-icon
9 /10
The location is fantastic, the staff helpful and friendly. The cups provided are small, and the coffee at breakfast wasn't hot enough for our liking
Scott
Scottvertified-icon
8 /10
The location is excellent: close to the action. But we were in the back and had great sound insulation from the streets, which was a big plus. Staff were kind and helpful. They provided a "thank you" basket of goodies as we checked out. Very sweet Our toilet kept randomly flushing...a bit annoying. Hopefully they can correct it. Also, as good as external sound insulation was, it was non existent internally so prepare to hear every coversation by guests in the elevator lobby!
Faza
Fazavertified-icon
10 /10
The front desk - Mike, Viet and one more lady were very helpful from the start of my stay. They even gave me a thank you basket towards the end. It is also located right at the centre of the Old Quartet, makes it convenient to go around the city None. I love the place
Sabrina
Sabrinavertified-icon
10 /10
All the hotel staff were polite and helpful, they also provided great recommendations on local street food places and restaurants. Also didn’t have to walk too far to get to the night market, as its right at its doorstep (literally!). The hotel room was well equipped and spacious, and very quiet ! Also, we were given a farewell basket at the end of our stay filled with yummy Vietnamese snacks, my partner and I loved it! The furnitures are a bit dated, so you must be a bit careful with using them, but that is it really!
Natalie
Natalievertified-icon
10 /10
Everything was so easy. They organised a pick up from the airport and let us check in early. The location is so central and the hotel was so clean and comfortable.
Anamika
Anamikavertified-icon
9 /10
Great location and price, lovely staff. Mr. Viet was very helpful and approachable for any queries we had Breakfast was kind of average
Nicola
Nicolavertified-icon
10 /10
Clean and great location. Comfortable rooms and nice breakfast. The highlight was the reception staff who were very friendly and helpful. Would definitely recommend to fellow solo female travellers!
Yuan
Yuanvertified-icon
10 /10
Great location, great staff and hotel breakfast is good Nil